My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 2103 Views
  • 1 replies
  • 1 kudos

Resolved! Phone number

Hi I have problem with my phone I think is disconnected and I like to pay and my phone to be work properly but I don't have my login details [mod edit: please do not post phone numbers on the public board. Thanks!]

Zorka by Level 1: Joiner
  • 103 Views
  • 1 replies
  • 0 kudos

Resolved! My mobile phone number is registered against the wrong email address

Hi - when I try to register my phone on the O2 app, it has the wrong email address as the username. I have no idea where to chat to O2 reps which is highly annoying, can anyone advise where to direct my issue please?

Dan4byw by Level 1: Joiner
  • 110 Views
  • 1 replies
  • 0 kudos

Resolved! Bill

Hi there it’s me jawad I am struggling too pay I got paid sick pay really less money this time I need a bit mor time

Jawad by Level 1: Joiner
  • 52 Views
  • 1 replies
  • 0 kudos

Resolved! Change Birthdate data

How can I change the data of my birthdate correctly? 

Nishh by Level 1: Joiner
  • 81 Views
  • 1 replies
  • 0 kudos

Resolved! Terminating 02 service

Hi there, I'm writing because I'd like to terminate my 02 since I left UK.I'm not able to make a call and I lost my 02 usim card. Please let me know how to terminate my usim. Thanks

NA1 by Level 1: Joiner
  • 92 Views
  • 2 replies
  • 0 kudos

Resolved! myo2 second device

Hello, i want to add a second device onto the my o2 app but the second device is a laptop and cannot fecieve the code to verify it, any ideas on how to help?

Jodie13 by Level 1: Joiner
  • 98 Views
  • 2 replies
  • 0 kudos

Resolved! Disney+ - Cancel £2 off Priority Offer

I signed up for the £2 off Disney+ Priority offer, which lead me to Disney+ to sign in. I do not want to commit to 6 months though so want to cancel the sub for this. In Disney+ it says "manage in O2" and in O2 under extras it comes up with the Disne...

Unicorn79 by Level 1: Joiner
  • 190 Views
  • 5 replies
  • 0 kudos

Resolved! Please help

Somebody please help me.I had a sim only contract with 02 but I’ve upgraded and got my self a iPad and I thought it would come with a new separate sim from which I use in my iPhone instead it has changed my sim what I use in my iPhone and now I can’t...

Ryw by Level 1: Joiner
  • 126 Views
  • 1 replies
  • 0 kudos