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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! wrong device shown in my O2 account

The wrong device (and IMEI ?) are shown in my account since I changed my phone and had to use a new SIM which was changed to my original phone number. How do I get the account device details changed to show the new phone details?

When does my contract run out

Hello, can you let me know when my contract runs out please.

Security code

Hi I don't remember my security code. Can you please tell me how can I find it or how to change it?

Resolved! O2 Accessory order

Hi, I have a similar problem to this thread: https://community.o2.co.uk/t5/Other-Products-and-Services/Cancel-accessory-order/m-p/1128036#M30775 I ordered an apple pencil Gen 1, and it said it would take up to 3 weeks to collect from store (delayed)....