My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 1932 Views
  • 1 replies
  • 1 kudos

Resolved! Cancel bolt ons

More info (Highlight to read)How do I cancel my insurance bolt on? I dont know if you have done it on purpose, but you have made it incredibly hard to cancel Bolts On via your My O2 app. Can you please cancel my bolt on insurance or explain to me how...

Resolved! My o2

It won’t let me log into the app and I’ve had my sim in for two weeks

Junayd by Level 1: Joiner
  • 88 Views
  • 1 replies
  • 0 kudos

Resolved! New simcard

Hello

Dariusz2 by Level 1: Joiner
  • 98 Views
  • 2 replies
  • 0 kudos

Resolved! i can’t log in

my device has just been dispatched but i can’t log into my o2 to track it? what do i do?

Kelsey3 by Level 1: Joiner
  • 71 Views
  • 1 replies
  • 0 kudos

Resolved! Wifi calling

I want to enable WiFi calling but my account won’t give me instructions how to do it on here. I have a new phone but can’t use it due to my sim not being enabled to WiFi calls

Sammy-Jo by Level 1: Joiner
  • 120 Views
  • 1 replies
  • 0 kudos

Resolved! Active Amazon Prime extra

How do I activate my amazon prime extra? I have not had a code or email through.

SHG by Level 1: Joiner
  • 155 Views
  • 1 replies
  • 0 kudos

Resolved! Pay off phone

Hello. What’s the number to pay off a phone

Resolved! Payments

Due to unforeseen circumstances I need to have my monthly payments reduced?

Kebby87 by Level 1: Joiner
  • 134 Views
  • 3 replies
  • 0 kudos