My O2
Get help and support from the community related to My O2.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 9726 Views
  • 1 replies
  • 1 kudos

Resolved! Can’t see my bill

Since transferring to aerial direct with my 02 business I can’t seem to see my phone bill

Resolved! No access to mobile texts

Hi I am trying to pay my bill as behind on my monthly payments so my text messages have been cut off and therefore don’t have access to the security code when trying to log in.

Romar by Level 1: Joiner
  • 289 Views
  • 2 replies
  • 0 kudos

Terrible Countrywide Coverage

I drive a Lorry all over the country and find the connection is terrible most places I go both on the phone calls and internet. I’d like to leave O2 and go to a different provider but I’m contracted to November 26th. How do I go about cancelling?

GazzaD by Level 1: Joiner
  • 198 Views
  • 1 replies
  • 0 kudos

Resolved! Faulty phone

I have a flip phone and where it folds as become very creased and also the camera lense has started to smudge like a large black blob. I can't see the phone withstanding the term of the contract

Resolved! Account number

What is my account number please?

Resolved! Sim card

Today I’ve received my replacement phone. Sadly I’ve left my sim in my old phone. so I now need a new sim. I can’t log into o2 because it’s sending me a txt message which I do not have access to.

Paula14 by Level 1: Joiner
  • 178 Views
  • 1 replies
  • 0 kudos

Bill enquiries

I need help with my latest bill enquiries please 

Piradee20 by Level 1: Joiner
  • 202 Views
  • 2 replies
  • 0 kudos

Upgrade

I am due an upgrade, and the deals taht you have offered me I can find elsewhere. Still with 02 but for £5 cheaper and on a shorter contract, Are you able to match this?

RWH by Level 1: Joiner
  • 331 Views
  • 3 replies
  • 0 kudos

Order Query

i wanted to know when this order is ready 

bechir by Level 1: Joiner
  • 149 Views
  • 1 replies
  • 0 kudos