My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 1511 Views
  • 1 replies
  • 1 kudos

Resolved! Change address

So I moved Sunday- how can I change my address so I can get the letter to me?

Xesta972 by Level 1: Joiner
  • 113 Views
  • 2 replies
  • 0 kudos

Resolved! Payment

Hello, I am late with my payment due to the fact the price has gone up, I can't get through to customers services which I am upset about, I could make a payment on the 5th of October, if you check my records all my payments go out on the 5th, please ...

Resolved! O2 rewards

I am trying to log onto o2 rewards and I put my number in and I have tried several times and it is the correct number but I get no text to register. I do get other texts from o2 though. Please help.

Coffee by Level 1: Joiner
  • 123 Views
  • 2 replies
  • 0 kudos

My O2

Hi, it says that my number isn’t attached to my 02 account and I cannot get access to my app

Amanda12 by Level 1: Joiner
  • 93 Views
  • 1 replies
  • 0 kudos

Resolved! My02 App

I have placed an order as a new 02 customer for iphone 13 pro max but cannot get in to my sky app to view order as it says it takes 48hrs to set up account but my order was placed on Saturday , how can I view my order ?

Tegan2610 by Level 1: Joiner
  • 118 Views
  • 2 replies
  • 0 kudos

Resolved! Damaged iPhone 11 Pro Max 256gb

Afternoon, I called yesterday to inform you that I have damaged my Mobile phone and it now cannot be repaired. I was advised to go in store today to get a temp sim and they could link it to my mobile number. As I had no photo ID they would not do it ...

Resolved! Want to settlement

Hello i would like to done settlement i want to change my network 

Jack12 by Level 1: Joiner
  • 72 Views
  • 1 replies
  • 0 kudos

Loyalty tablet

Hello Can anyone advise me where to find my loyalty tablet. I just need to activate it and confirm the delivery address

Kaela by Level 1: Joiner
  • 86 Views
  • 2 replies
  • 0 kudos

Resolved! Long

So i ordered earphones from here the other day and the colour i went for are out of stock, i just wanted to know if i could change colour and get the same headphones in a different colour without paying anything on top, because I wouldn’t know if i c...

Bi4Luke97 by Level 1: Joiner
  • 80 Views
  • 1 replies
  • 0 kudos

Resolved! Spend cap

Can I change the spend cap to zerothank you

Muntasser by Level 1: Joiner
  • 76 Views
  • 1 replies
  • 0 kudos