My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8862 Views
  • 1 replies
  • 1 kudos

Resolved! About my My o2 accounnt

Hi, basically I made a My o2 account before getting my o2 sim and I wanted to keep my number from my vodaphone sim which I requested a PAC code for. I cannot find where to put the PAC code in and I had to use the o2 sims number for the My o2 account.

Sayma by Level 1: Joiner
  • 277 Views
  • 1 replies
  • 0 kudos

My 02

I can’t log into my o2 on the app 

Jos1e by Level 1: Joiner
  • 332 Views
  • 5 replies
  • 0 kudos

Port has been switched, phone not activated

My port has just switched over from Vodafone to O2 And my phone has not activated. I can’t sign into my 02 because I’ve reset my password and they’ve sent me a text to confirm the account. But, I can’t receive the text because my phone is not activat...

gyokan saliev

my sim kard not worgin 

gyokan by Level 1: Joiner
  • 265 Views
  • 2 replies
  • 0 kudos

Resolved! Cancel

Hi. I cannot log into my account as I don’t have use of the phone number on my account.

Kathryn20 by Level 1: Joiner
  • 264 Views
  • 2 replies
  • 0 kudos

Sim application

I applied for a sim and had a case number sent to me last month but I had no response

Millie5 by Level 1: Joiner
  • 176 Views
  • 1 replies
  • 0 kudos

Resolved! Close account

How can I close my acccount as I have not used it. When I opened an Broadband account with Virgin they misled me and I also ended up with O2 account and having to pay £6 monthly. I do not use this account but still pay for it. I was thinking of cance...

Ramjam by Level 1: Joiner
  • 300 Views
  • 1 replies
  • 0 kudos

MyO2 login loop

I'm caught in a login loop to My O2 between username and password and SMS code which takes me back to username and password again! Help!

Resolved! Direct debit

I cancelled my 02 and have had directs debits of £5.09took from my account and dong understand what this is for

LouiseP by Level 1: Joiner
  • 213 Views
  • 1 replies
  • 0 kudos