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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! First Name change

Really frustrating one this, I set up my account using Andy, whereas my email (work one to grant discount) is my full name Andrew. Now I have failed credit check due to the names being different. There seems to be no way of amending the name to match...

Why do o2 feel it acceptable to ignore

O2 are absolutely terrible at customer service as soon as my contract ends I be moving over to EE SUCH A DISSAPOINTING experience the last few days contacting o2

Resolved! Student discount

When I’m trying to get my air time rewards on my iPad it’s asking for the 02 sim phone number and when u am putting it through I am not getting a text/code coming through, also I have UNiDAYS and it’s telling me I can get 20% off of my bill with airt...

Resolved! Airtime

What is Airtime bill ?

Resolved! Payment

Hi ive recently lost my job and im getting a payout on 17th september from my job can u please not cut me off as i will pay on 17th please thankyou

Resolved! Turning off voicemail

How do i turn off my voicemail on a Samsung s21. calling 1760 is not working

O2 app

Hi, i can't log in into my o2 app. Showing me password is incorect but on the website im using the same and everything is correct.

Resolved! I want to change something on my account

I'd like to take Disney plus off my bundle please

Resolved! Disney + £2 off offer

Hi,I have Disney+ as an extra at £7.99/month but there is an offer to get £2 off.When I clicked through to get the offer I got the text messages but then get an "Oops there's been a problem..." error when I try to activate it.Is this because I alread...

Resolved! Dysney

How do I cancel Dysney+

O2

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