My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 6793 Views
  • 1 replies
  • 1 kudos

Upgrading

Trying to upgrade to the Sony 5V but will not process my request for 31 month contract for 125G data. No extras. Highighlights until gets to last two of accessories and trade in. How do I fix the problem&upgrade?

CatQ1 by Level 1: Joiner
  • 170 Views
  • 1 replies
  • 0 kudos

Incorrect Security Details

I`ve recently come direct over to O2 after several years on it with Tesco Mobile because their free EU roaming policy is ending and that`s important to us as we go abroad several times a year in our motorhome. The initial porting of my old number too...

Wooie1958 by Level 1: Joiner
  • 377 Views
  • 3 replies
  • 0 kudos

VAT bill

Hi need to download and send bill to my employer for reimbursement. 

Alex08 by Level 1: Joiner
  • 164 Views
  • 2 replies
  • 0 kudos

convert to pay as you go

Ive recently taken a plan and i want to convert this to a Pay As you go number

ash19 by Level 1: Joiner
  • 162 Views
  • 1 replies
  • 0 kudos

My o2 app

My number: I cannot access my account on the o2 app. It says I need to contact you guys. Can my account please be available so that I can track my data. Thank you [Mod edit: Please do not share personal details as your posts are visible to the public...

Gracie3 by Level 1: Joiner
  • 338 Views
  • 5 replies
  • 0 kudos

Resolved! The bill

I am with O2 about 7 years now. I never own O2 any penny of bill. Last 2 month I went on holiday I didn’t pay the bill as my mobile no signal. When I came back I received a letter from “ Moorcroft Debt Recovery Limited “ I didn’t mean not to pay the ...

JIN3 by Level 1: Joiner
  • 489 Views
  • 4 replies
  • 0 kudos

Extra - Disney+

Hello, I recently renewed my contract, and got offered a free extra of my choice for 3 months.I picked Disney+, and manged to create an account, and view content there.However, in MyO2, I can see that I still have this extra "available to redeem".As ...

name02 by Level 1: Joiner
  • 244 Views
  • 2 replies
  • 0 kudos

Resolved! cancel contract

dear i would like to cancel the contract

2701ash_ by Level 1: Joiner
  • 215 Views
  • 1 replies
  • 0 kudos