My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 1 replies
  • 1 kudos

Resolved! My O2 Not Working Soon After a Port?

My number just ported over to O2 within the last hour. I have tried to log in to My O2 using the web app ( but I am getting a 500 error "It looks like something's gone wrong" message. In the app on my phone, I can log in, bu...

RonanOF by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Not letting me log into my02

When I try to log in to my02 on my Mac it says there is no number associated with my account. I type in my number and it says this number is associated with another account? please help as I want to log in and upgrade

EJ02 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! O2 mobile app

It won’t let me log into my o2 app; it says I’m not with you yet and it should take 48 hours to activate but it has been weeks

Nimisha by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Cancel Disney

Hi I want to cancel my Disney subscription 

Jay17 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Gambling on line payments

Hi, I gamble online and pay through my phone. It no longer allows me to do it. How do I unblock/ sort this out? Thanks

O2 recycle

If i was to put my phone into o2 recycle and get £110, could i then ask them to just take the £100 and pay off my contract so i can upgrade now instead of waiting till june 2022

Alan1984 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! BL4 0EB

Hi, I would like to cancel my monthly airtime please help me with that. Thanks

Resolved! O2 work efficiency is very very low

My order path still have stopped in the order confirmed for 3 months.i dont know how can i do

AK247 by Level 1: Joiner
  • 1 replies
  • 0 kudos