Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
Has anyone received an email notifying them when their Samsung S21 Ultra will arrive? I can't even see it in my orders. I was hoping it would arrive tomorrow (Friday 29th) but it doesn't look like it. Also, when I made the order for Samsung S21 Ultra...
I am currently in the US. Phone and data are working fine. Issue is that when talking to automated lines that give you options and ask you to press a number, the numebrs I press are not being registered. This means I cannot log in to my voicemail, an...
I made a payment and the money has gone out of my bank account but on my O2 it says that i need to make a payment. How can i resolve this issue because I don’t want to pay again.
Not sure if there is an issue with the app. Checked it this morning and get an alert at the top saying"Payment not received. £0.00 will be added to your bill if payment not by 14th Jan 21"My bill always goes out on the 28th of the month. This was tak...
Hi. Can anyone help. I need to provide proof of purchase to Apple to reset my sons iCloud account after her forgot his password and the security details were entered wrong. It needs to include IMEI number and my details. I have an email but it only i...
How do I cancel a bolt on
Can I get a list of incoming numbers to my mobile number? Obviously you can see the calls you have made but I need a list of calls made TO my phone. Many thanks
Good morning!!I order a phone, samsung s21 ultra and i dont received any answer about my order. I want to if the order will be delivery or not. Thank you!
So I finally decided young Quartus here is old enough for a mobile phone (he's been going on about getting one for what seems like ages, and my ears could do with the rest, tbh...). He is, after all, going to "big school" next year, which means relia...
Please can someone help me and advise whether they are having the same issues as me. When accessing My O2 app on mobile device, it is advising me that the information isnt available at this time on one screen, when trying to access my monthly bill it...
