My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8716 Views
  • 1 replies
  • 1 kudos

Resolved! 02 billing

I'm not sure how to explain my issue.I cant use the service which you can use to buy things off the playstore and charge it to your mobile. How do i get this re-enabled?

Matt1993 by Level 1: Joiner
  • 1140 Views
  • 4 replies
  • 0 kudos

Resolved! Wifi calling

I cannot connect to wifi calling on my S20 FE 5G handset 

EH59 by Level 1: Joiner
  • 345 Views
  • 1 replies
  • 0 kudos

Resolved! Billing

I need a pdf copy of my last phone bill

Resolved! Volt

How can I request for my double data to be added as Nora Virgin media customer

Karen15 by Level 1: Joiner
  • 572 Views
  • 3 replies
  • 0 kudos

Resolved! Changing one number on my account to another name

I currently operate the mobile phones for myself, husband, son and daughter from my own O2 account and they are all paid from my bank account monthly. My daughter has now turned 18 and wants to control her own account and payments. Is there a way we ...

IThom by Level 1: Joiner
  • 450 Views
  • 1 replies
  • 0 kudos

Resolved! Watch adult film

I can’t watch the adult film 

Ronya2008 by Level 1: Joiner
  • 826 Views
  • 1 replies
  • 0 kudos

Resolved! My O2 account

Hello, I recently bought a new phone and I pay monthly. I kept my old number however I can't log in on my O2 app. It says that it takes up to 48 hrs to set up my account but it has been a week and it's still not working. What should I do? I need to c...

M-EI by Level 1: Joiner
  • 488 Views
  • 2 replies
  • 0 kudos

Resolved! Spend cap

I need to lift the spend cap on the device with the number xxxxxxxxxxx. [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Laura78 by Level 1: Joiner
  • 355 Views
  • 1 replies
  • 0 kudos

Resolved! Activating VOLT benefits on multiple device account

Hi, I am trying to activate my o2 VOLT benefits but I get stuck in a loop of hyperlinks, I click to activate and that takes me to a page where it asks if I'm with both o2 and virgin, underneath it there is a link to log into Myo2 where it asks me to ...

Sutclil by Level 1: Joiner
  • 1409 Views
  • 1 replies
  • 0 kudos