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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! my o2 app

hi, ive tried signing into my o2 app but forgot my password, i enter my number to receive a code via txt but the number never works, i re registered from scratch which has put me on app but says no device linked to this account, any ideas what to do?...

Volt benefit activate

Hi, I am trying to activate my o2 VOLT benefits but I get stuck in a loop of hyperlinks, I click to activate and that takes me to a page where it asks if I'm with both o2 and virgin, underneath it there is a link to log into Myo2 where it asks me to ...

Resolved! End contract

I have a 36 month deal and want to pay off remaining amount - can I do this to end contact?

Resolved! cant get logged in, new account holder

i am a new customer and ported my number from giffgaff but had an account before, it keeps telling me my mobile no is already linked to another account

Resolved! Husband ill. Left without access to a phone

I upgraded my phone on Saturday night. My new phone hasn't arrived yet. But I was left without a phone since 9am this morning (Monday 10th January). My husband is ill - I had explained that to the person on Live Chat who was upgrading my phone, telli...

Resolved! Contract phone

AV got a cantract phone and everytime I phone someone it cuts off most the time and have to phone back

Resolved! Link account

How do I link both of my accounts together

Resolved! Editing

How do I remove a duplicated number from My O2?

Resolved! Cannot change tariff

Good Morning, I've been waiting until I can change my tariff but its been over a year now and I still cannot change it as no options appear. The options I'm looking for is SIM only and they show as blank. Contract name is: O2 Sim Only Unlimited 30D 6...

Resolved! bolt ons

I want to take the bolts ons off my mobile phone Please

O2

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