Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
Is anyone having problems with their iPhone on o2 as in when someone calls you or you call someone that they can’t hear you? I’ve checked my mic on the phone and that’s working and o2 are telling me that they are working on it in my area and hope to ...
My father (87) has been trying to top up using My o2 (after the ATM top up service was withdrawn...) without success. We have tried 3 of his Debit/Credit cards and two of my cards but every time a message comes up saying unable to process payment and...
Money taken out on my top up
I get a bill for my son’s phone. On it is a monthly charge of £9.99 for Netflix. All he did was download the family Netflix in an app. Why is the charge on his bill, please?
Hi I have just come out of hospital and have missed payments can't seem to pay online and can't call o2
Hi, I recently ordered an Apple Watch and forgot to click the insurance cover, is there any way I can add that on without having to ring anyone?
Hello I need help cancelling my sim that O2 set up from virgin vault ,which I cancelled and virgi said it should automatically cancel I have just had a payment of £25 out of my account and I’m not at all happy
I want to pay the remainer of what i owe on my device so i can end my contract. my problem is that i cant call o2 customer service as i reside in the US (i dont want to be charged a rediculous fee for international call) . there doesnt seem to be an ...
I currently have a Blue Light Card as I am employed by the MOD and was told by staff in store that I can get 25% off airtime on my new contract. I was given misleading information twice by different members of staff at my local store, and when I cont...
How can I change my spend cap to £0?Thank you!
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