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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! Can't set up my account

I really need to speak to someone as have been trying to set up my 02 and it says my telephone number is already in use. I used to be with 02 some years ago so assume that is the problem. If I try to use chat to get help it sends me round in a big ci...

Resolved! Phone number change

Is it possible to change your phone number just upgraded and want a different number

Resolved! Abonament

Hello, I was a few days late with my bill to pay, why do I have almost £ 200 to pay ???? please withdraw it from me because I will not pay that amount ... or I will write a complaint because you cannot do this! My phone number is [mod edit: please do...

Phone call location

I have recently wrongly received a parking ticket when I know on that date and time frame given by the car park owners I was not in the location they claim stationary I was in another town. My last option is to ask my phone provider o2 to confirm my ...

Resolved! Tariff

HiI joined Virgin with the Volt package and I was told the 02 package was £25 per month but this month you are charging me £27.92. Could you please explain why?

Claiming my chromebook

How do I claim my free o2 chromebook after I've bought my new phone?

Resolved! Data

Can I share my data with my daughter?

Resolved! Problems with contacting o2 from my phone

Hello can you call me pleaseI am struggling to make any.phones calls from my phone and i don't knpw why.I cannot contact you and i'm in france at the moment. Many thanks Imane

Resolved! Bills whilst using phone abroad

I was charged whilst abroad but set a limit of zero and only used my phone when on WiFi. Why was I charged?????

Resolved! Discount

Hi, I apply for my 25% off as I m working for nandos, but I show me this when I try to complete. Can you help me pls?

O2

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