Get Help with My O2

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! Massages

Hi my name is nour eddine nouni I have little problem I can’t receive code number from HMRC and banks could you please help me to fix this problem thanks

Resolved! Switching contracts

hi, I have bought a new mobile and contract on affordable mobiles but stayed on 02. Do I need to cancel my current 02 contract or will it switch over as it is still an 02 contract? I want to keep the same number. Thank you

Resolved! How to change the phone number linked with my account

Somehow my account has an old phone number linked to it and I want to change it to the current one which is also with O2.

Resolved! cancelling online account

Hi,I accidentally set up an online account, however I don't have any kind of contract with O2 and would like to cancel the online account. Please could you advise on how I could do this.Many thanksCatriona

Resolved! Scammers

I’ve been scammed 6 weeks ago and I’m paying for a scammers upgrade ,o2 don’t seem to care as they’ve not contacted me and as I’ve contacted the police ?

Resolved! Price increase 2022

My bill is rising by 10.7% , I am happy with O2 service and product but this rise is not warranted. While it is affordable for me, any loyalty to O2 is gone and I will when allowable move my account. I don’t imagine this will worry O2 but it will mak...

Resolved! Data

Hi .I have problem with my phone,data not working

Resolved! Payment

Sorry to bother you but I want to know that before the start of my contract your company charged me £420 as that you are taking these money as safety and will return it after 3 months. But I didn’t get that money and even it’s not included in my cont...

Resolved! Chromebook gift

I have upgraded my contract and looking to claim the Chromebook 4 as per the upgrade deal. I do not have proof of purchase that Samsung requires. I only have an email confirming my order

Resolved! Cancelling my 02

Hi, I would like to cancel both my sim only with o2 please.

O2

Forum Posts