Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
I have several phones associated with one particular MyO2 account, and another phone on a different MyO2 account. I want to delete the second MyO2 account and bring all the phones into one MyO2 account. You can't simply ask for a code as usual becaus...
Hi I am unable to track my phone coming online. How can I get an update?
My free disney was meant to be for 3 months + but on my extra it says April 2023. I just want to know when it will end and why its showing as 12 months on the extra section
Phone screen broken, need to get hold of insurance to put in a claim
When I try and log in I get sent a code to enter But the actual login screen doesn't show a prompt for the code . Tried on phone and laptop
Why am I getting a message saying my o2 bill is overdue, but when signing in to my account and checking it states “15 days till your allowance needs to be renewed”and no it’s not a scam message, it’s actually from o2. I’m just curious as this has hap...
Hi where can I find out if I have phone insurance with O2? thanks
I recently switched to O2 using an offer on uSwitch that included 6 months free Disney+. However, when I try to add this as my free gift there is only a 3 month offer shown. How can I arrange for the 6 month deal to be applied to my account?
When I set up an account with you, I opted for the 21FE with a free chrome book. I went to the samsung website to claim it but they needed more info and now tell me im not eligible... I'm not a happy customer at all right now and would like if someon...
I recently got a sim and I couldn't activate it so I just left it. But then O2 charged me 195.47 and the contract was was cancelled. I want to know how I can activate it.
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