My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8811 Views
  • 1 replies
  • 1 kudos

Payment

Good Morning, I am [Removed] and I have some problem with payment. How is possible that my account has been closed you still took the amount from two phone number: [Removed] and [Removed]. By the way if this is the last bill that I have to pay i am i...

Resolved! Lost sim

Hey, I’ve lost my sim and I’m in Australia I’ve tried to log into my O2 but saying they need to text me to verify I’m me. Please help

Upgrade phone

I can’t access my account to upgrade my handset 

Smith0555 by Level 1: Joiner
  • 188 Views
  • 1 replies
  • 0 kudos

Porting Old Phone Number into O2 Problems

I tried to port my old phone number to my new O2 contract on Monday last week; however I've not had any confirmation since submitting my PAC code and submitting. Has anybody else had the same issue?

DannyXu by Level 1: Joiner
  • 634 Views
  • 9 replies
  • 0 kudos

Resolved! New e sim

I changed my phone and need a new e sim to activate my number

Sophia786 by Level 1: Joiner
  • 203 Views
  • 1 replies
  • 0 kudos

Porting my number form Vodafone

Hello. I want to port my Vodafone Pay as you go plan to O2 plans. I still dont know which one. But I need to know a few details, because I work with internet, and cannot stop recieving the service. I live in Kilkeel ([Removed]), and it is said you ve...

Resolved! i wanna close my account

i wanna close my account. i connected with experts on 18th Oct but cuz i closed my roaming before so i couldn't get verification code. and i called the number that experts gave me but i couldn't remember the security question (it has been a long time...

Sim card

Could you send me a sim card as i dont think my galaxy as02 wont take an esim...Thank you

Pdw by Level 1: Joiner
  • 190 Views
  • 2 replies
  • 0 kudos

Resolved! Security check

My phone has been stolen and I am trying to log into my account so i can order a new phone. When i log in it is asking me for a security check. I cannot complete this as the check is done by texting a code to my phone that i do not have. Please advis...

Resolved! 02 priority

hello, I'm thinking about swithing to an 02 sim. I've read that in order to be eligle for 02 priority you must have an 02 number. So if I switch to an 02 sim but want to keep my old number will I not be eligible for 02 priority?

grzmott by Level 1: Joiner
  • 208 Views
  • 1 replies
  • 0 kudos