Get Help with My O2

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Calling from abroad

I cannot use my phone at call

Calls

Can I block nuisance marketing calls?

Resolved! refund

my refund £36 is not showing on here. Despite a notification saying i have an adjustment. Please confirm the refund from my previous complaint

No internet on my phone

I've just had a new sim sent to me and the phone calling is working okay, but I'm not getting any internet at the moment unless I have wifi. Kind regards Brad Elliott

New tariff

Hello I just spoke with one of consultants, we agreed on new tariff the problem is he told me I will be having unlimited data but as I can see on my account it's not true so I want to cancel the agreement

I am owed a credit

I am owed a credit of £29.98 on phone number (REMOVED) which I want paid in to my bank account. it has never been activated so you can’t do the normal things. This has all been cleared yesterday. I don’t want a credit for something else. Just my mone...

Resolved! Can’t see my bill

Since transferring to aerial direct with my 02 business I can’t seem to see my phone bill

bill paid, but not showing up as paid

paid my bill, have done so 3 times, but your site shows as I`m still owing....why...!!!!

Resolved! No access to mobile texts

Hi I am trying to pay my bill as behind on my monthly payments so my text messages have been cut off and therefore don’t have access to the security code when trying to log in.

Terrible Countrywide Coverage

I drive a Lorry all over the country and find the connection is terrible most places I go both on the phone calls and internet. I’d like to leave O2 and go to a different provider but I’m contracted to November 26th. How do I go about cancelling?

O2

Forum Posts