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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by • Former Staff
  • 8501 Views
  • 1 replies
  • 1 kudos

Resolved! End of contract

I had virgin mobile contact and I had been transferred to O2.I would like to know when my contract will end.I could not find in the O2 website.Could anyone help find my contract final day?.Than you for your help.

Xasan by • Level 1: Joiner
  • 118 Views
  • 2 replies
  • 0 kudos

Resolved! mobile data

My data is saying it’s on but there is no 5g

Kiacur03 by • Level 1: Joiner
  • 77 Views
  • 1 replies
  • 0 kudos

Resolved! Cancelling after device contract has ended

Anyone know how we can cancel a tariff after the contract has ended? I have two devices that I have come to the natural end of the contract but struggling to find out how to cancel unless I phone them, I don't have time to sit on the phone for hours ...

debs51 by • Level 1: Joiner
  • 135 Views
  • 1 replies
  • 0 kudos

Resolved! o2 spend cap not updating

Hello, i updated my o2 spend cap on my account a few days ago now, but I am still unable to spend on it. This is highly annoying as I want to put my Spotify plan to go through my phone bill but it won't do so as it hasn't updated?What can I do?

0scxr by • Level 1: Joiner
  • 857 Views
  • 3 replies
  • 0 kudos

Resolved! Remove insurance off my phone

Hi, I’m just wanting to remove the insurance charge off my bill how would I do this?

Gheyw87 by • Level 1: Joiner
  • 122 Views
  • 1 replies
  • 0 kudos

Resolved! Number being spoofed by scammers...

So for the last 2 months I have been receiving between 0-5 calls a day from various people saying I have called them about something to do with immigration/called them and left a missed call.I, obviously, have not called them.My account is secure. My...

hello

i would like to add an apple watch to my contract

AJ14 by • Level 1: Joiner
  • 135 Views
  • 2 replies
  • 0 kudos

New order

Cant log into my 02 and been told to log in as have something to do to most recent order

Mmaybury7 by • Level 1: Joiner
  • 84 Views
  • 1 replies
  • 0 kudos
Kester by • Level 1: Joiner
  • 85 Views
  • 1 replies
  • 0 kudos
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