My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 9732 Views
  • 1 replies
  • 1 kudos

Resolved! Media message

media message additional charge. What is this?

VS6 by Level 1: Joiner
  • 293 Views
  • 2 replies
  • 0 kudos

signin

trying to signin and asked to contact customer services why

jimm1 by Level 1: Joiner
  • 161 Views
  • 1 replies
  • 0 kudos

Resolved! account blocked?

I have just received an email from O2 saying my account will be blocked. Is this a scam?

aldridge4 by Level 1: Joiner
  • 751 Views
  • 1 replies
  • 0 kudos

I need help

Hi can you help me please 

Aggey by Level 1: Joiner
  • 423 Views
  • 7 replies
  • 0 kudos

Need my tarrif updated asap

Hi i paid for a new tarriff and its saying not changed until 28th november, i thought u could restart a tartiff anytime

Johng2008 by Level 1: Joiner
  • 220 Views
  • 1 replies
  • 0 kudos

Changing my name

I have put in a request to change my name, but I need an update on how long it will take for my name to be changed on my account as I want to make use of a Black Friday deal you are offering that is finishing tomorrow.

AngharadM by Level 1: Joiner
  • 185 Views
  • 1 replies
  • 0 kudos

Paid for plan but you say you haven’t got it

Hi, I pay for a rolling plan of £10 per month, this was taken by youfrom my bank account on the 6th November 2024. Today I’ve received texts to say I haven’t renewed account and all the data I had sitting there has been cancelled - about 19.5mb. I I’...

Maddie59 by Level 1: Joiner
  • 191 Views
  • 1 replies
  • 0 kudos

My new phone order

Hi I need a PIN number for DPD when they deliver my new upgrade, as they’ve tried delivering it on Friday but I’d got no PIN number .

Resolved! Moving abroad

I have been travelling and am looking to move abroad out of the UK to Bali. I haven’t been able to use my data / make calls out here so I have been paying monthly for a service I can’t use. Can I put my direct debit payments on pause until I return t...