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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

New order

Cant log into my 02 and been told to log in as have something to do to most recent order

Order Status

Request a refund

Hi I need to provide my account details for refund, How do i do that ? Thanks

Change email

I cannot access my old email

Can't login to my 02 account

I am not recieving a code so that I can login to account

Resolved! cancelletion

hi

Resolved! Handset

Hi. I am trying to find out if I am still paying for my Handset.I understand I am paying for the Airtime but not sure if I am still paying for the Handset. Kind RegardsAndrew Spurr

Wrong Billing

I’ve been charged 12 £ for nothing, haven’t used O2 at all in India what are these charges for, also when my cap is zero, how would you explain these charges.

I cannot log into app

I cannot log into my o2 app as I do not have access to the account t but only the email registered

Refund

I want a refund for money taken after I closed account

O2

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