Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
I cannot connect to the internet abroad I can WiFi but not roaming
Can I pay off my Device Plan early
Hey there! I would like to leave O2 as soon as my current contract expires (it should be around the 18th of December). I have to give 30 days notice and would like to ask you to initiate the process as I can't do it in my account, keep getting errors...
Hello Dear,I wanted why is O2 have such a huge and drastic change of monthly bill charges, especially for this month. It is showing £71, which is very huge amount as compared to the constant amount deductions every month. Can you explain me. Thanks
My 02 only has details of 1 phone, I have 3 phones with you. Where can I find details about these
How can I change my email address on my account. It's already being used and I can't sign in
you charged me twice for my phone bill, please refund
I have just got a new phone contract which has come with a new number but I want to keep my old number. How do I do this?
Hello,I am having severe problems with your phone customer service for the past few days. I have called many times. On wednesday your male representative told me he will send me a new sim card and he would call me the next day at 2pm to activate and ...
I’ve just joined O2 a couple of weeks ago and now added 2 additional SIMs to my account for my 2 children’s phones. How do I add these onto myO2 app please so I can see everyone’s usage and bills? It’s not immediately obvious. They’re all registered ...
