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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! MCK

Hello I upgrade my O2 and gave my old phone to my son, he put the wong code too many times , and now the phone is asking for a MCK code, please can i have it , i also need a network unlock code many thanks

Resolved! Claim

Hello i did a phone claim 2 days ago and i wanna know when is My phone going up to arive.please let me know!

Resolved! Payment date

can some one tell me how to change payment date , i seem to be getting no where

Resolved! Bill

My bill as gone out today when it’s not due till tomorrow. This as left me overdrawn

Resolved! CANT ACCESS MY O2 ACCOUNT (URGENT)

Hi I'm very annoyed so apologises if this is a bit ranty. I bought my phone off of mobilephonesdirect.co.uk with a contract so they made a new My O2 account for the new contract but they didn't send me ANY type of password so I can access the My O2 a...

Resolved! Cancel and PAC

I would like a PAC code and to cancel my contract please

Resolved! Update my o2 app

I’ve just upgraded my phone, how do I update my o2 app as it still shows the information from my last phone and tariff?

Resolved! going to the States for a couple of Months

Hi there, I am going to the states for a couple of months and want to use my O2 apple phone. is this possible and how do I do that?

Resolved! Adding account

How do I add a account to my existing account, but I don’t have access to the phone.?

Still can't access my VAT invoices

For over 2 years, I've had problems accessing VAT invoices through My O2. If I click on any of the links to download current or previous bills, I get the error message:-"DASH_ERR04: The account number in the target address is invalid."If I log out an...

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