Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
On the 5th July i changed my tariff to a sim only. I am still wanting a sim only but I dont use a lot of data so wanting a smaller tariff if possible? Its not been 14 days as of yet. Wanting a smaller and cheaper plan
My husband has run out of data. Can't remember his password to his account. Tried calling 2202, but didn't work. Tried adding the UK code too. What's the next step please?
I need to change my name and date of birth due to it being in my ex mother in laws name, the bill is paid and always has been paid from my account and it’s my email and everything but I want it in my name.
My phone is damaged. When I try to upgrade my phone it asks for mobile confirmation. What do I do?
Hello. Today I resieve my new phone samsung s22ultra green,but I change my mind. Can I exchange this colour with burgundy colour. The phone is unopened. Thank you
Hi there, I'm travelling so San Francisco on the 24th of July. Can you tell me what I need to do about roaming?
Ordered replacement sim on sunday afternoon after losing phone early sunday morning.Did all that was needed, two emails 10 minutes apart saying the sim was on its way via Royal Mail. Posted 10th July.Now the 13th July, sim still not arrived. Ok, not ...
Why i can't connect my o2 network to apple watch? There was writen ops something went wrong, i try again today but there was only this again
When I log into my app it says it something went wrong and tells me to contact o2 but when I try to contact them via chat it sends me back to my app. Bit of a viscous circle. I only want to contact as my data usage seem completely wrong.
I got a phone for my daughter in my name but she pays the bill through direct debit from her accountjust received a default letter stating last bill not paid..how do I stand am I responsible for the payment. Can’t get into any account details as she ...
