Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
I want to know when my contract is due for renewal
I haven’t had my SIM card in my phone since January 2023, yes my phone bill is somehow £165? Please explain?? How can I be charged when I’m not even using my phone while abroad?? I was also charged £135 in January even though I was using a HK SIM car...
I can log in on the website perfectly fine but when I try to log on in the app it tells me to wait 48 hours because I am a new user. It has been more than 48 hours and it still pops up with the same message. Any idea how to fix this?
Whenever I try to access My O2 via the website or app, it always gives an error, on the app it says "we're making some improvements to the app." been with O2 for around 2 weeks now and not been able to actually use the app whatsoever, is anyone else ...
Could you let me know when my contract expires?
Can I change the email associated with o2 open? I entered the wrong email address when signing up and I can't access the emails for verification
I'm having major issues trying to actually talk to someone from O2.Last night I tried to order a refurbished iPhone 12 on a pay monthly SIM, currently being on a cheap phone on PAYG, but something made the order fail right at the end.In addition, the...
Looking for most cost effective way to use my iPhone in Singapore and Australia.
O2’s app and it’s website has suddenly failed to show my balance and tariff, showing instead an error message. I can’t top up or anything until the error message goes away. How may I proceed?
My account says no product but I've received an email saying dispatched, have I been conned?? do I need to change my address, I'm unsure if I'm being para.its just I got a phone call and credit check was successful and it's still says no products, he...
