My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8801 Views
  • 1 replies
  • 1 kudos

Resolved! 02 sign in

I can not sign in

Resolved! Can I change my SIM card?

Hi, I'd like to give my daughter my ipad mini but want to keep the sim for a new device - is it ok to do this? I will replace the sim for her with another and would be grateful for any advice on good value sims with generous data allowance, please?Th...

Jonesy23 by Level 1: Joiner
  • 372 Views
  • 1 replies
  • 0 kudos

Resolved! I need to confirm I am the account holder

Hi I have ordered a new phone, I need to change my address but my phones broke so you cant send me a code

Holly13 by Level 1: Joiner
  • 463 Views
  • 2 replies
  • 0 kudos

Resolved! Why has my tariff changed?

I have just started a 250gb data sim only plan with o2 included in my virgin media broadband package. I ordered the samsung watch 4 4g today, and my tariff has now changed to the 1gb data one that comes with the watch? I did not know it would replace...

Resolved! Contract

How can I know when my contract is finished

Resolved! Bill

I have paid my bill on Firday-so why am i getting a text saying it has not been paid and threatening a charge-what is going on???

dddd by Level 1: Joiner
  • 665 Views
  • 3 replies
  • 0 kudos

Resolved! Roaming

Hi I need roaming in USA

Qas by Level 1: Joiner
  • 525 Views
  • 2 replies
  • 0 kudos

Resolved! My new sim

Hello, I have just switched to 02 and requested a PAC code from my previous provider and entered in when signing up with you. I have just received my Sim and logged in to My 02 to switch it over and realised the mobile number is different and not the...

JJR8x by Level 1: Joiner
  • 431 Views
  • 1 replies
  • 0 kudos