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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! Bill not paid for xxxxxxxxxxxx

Bill for xxxxxxxxxx not paid by bank as you have not raised a new direct debit for O2 following move from Virgin. [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! My o2 not working

It’s saying this isn’t available to me?

Resolved! Blue light discount.

Resolved! My o2 App

I’ve been using My O2 for over a year now but over a week ago, I tried opening it again and I needed to log in again. When I tried to log in it sent a text my old number. So I deleted the app and downloaded it again because I wanted to try change my ...

Cannot download bill

Hi, it will not let me download my bill when I'm logged into My o2. I get error code: EBPP_1506: We're sorry, we are unable to display your bill as a PDF in this browser, please try using the latest version of Internet Explorer, Mozilla Firefox, Safa...

Final Bill Clarity

Hi I've moved from O2 to Lebara including Porting my mobile number ([Removed]). To them successfully. I've just spotted a Pending Direct Debit for £13.10 ??? (This was my monthly payment with O2) I've tried logging into O2 via both the App and on Lin...

EBPP_1506: We're sorry, we are unable to display your bill as a PDF in this browser, please try usin

Morning, Could someone please kindly help me, EBPP_1506: We're sorry, we are unable to display your bill as a PDF in this browser, please try using the latest version of Internet Explorer, Mozilla Firefox, Safari or Chrome as your browser THIS IS NOW...