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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! Cancelling a plan

Hello, I would like to cancel my current plan ending in 162102 as I already have a new number and the number was supposed to switch over which I thought would end the plan by itself, this was what I was told by Virgin mobile.

Resolved! My o2

How do I set up more than one o2 phone within my O2 account?

Resolved! Adding a second phone to My O2

How do I add a second phone to My O2?

Resolved! Difficulty in logging on

Even after changing my password, I still can't log in to my O2

Resolved! Text message

Hi, I’ve just received this. I have asked for it? Can you let me know what it is about please? Just confirming your order has gone through - thanks. Your order number is NC17727874, and you can check on its progress through My O2: https://mymobile2.o...

Resolved! Vas Charge

Received a message saying my order has gone through ( nothing has been ordered). The link takes me to VAS chargeanother text confirmed o2 has now added my out of bundle reduction. Ive done nothing. Can you explain m?