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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Change Bank details

Good afternoon - I need to change my bank details with O2 as I've changed accounts. I cannot find an option on MyO2 for doing this. Any advice would be very much appreciated. Thank you. PS I've tried to stop underlining this - without success!

Resolved! vat invoice

How do i get a Vat invoice for my accountant

Resolved! Bill query

I can see from my bank statement that £13.10 was taken by O2 from my bank account on 4 August 2023. I can find no record of it on my O2 website. Can you tell me what this was for?

Resolved! Order NC17817351

I have received texts and emails this morning about an order I haven't made.Order number NC17817351What is a 'Vas Change'?

Resolved! Monikiuxxx13Personal info

Why I can't login in MYO2 app???

Resolved! Using App

Why can't I use my app. I have had an account for more than 48 hours

Resolved! 5g

Hi, my phone is 4g can I change to 5g to make it faster

Resolved! Cancelling a plan

Hello, I would like to cancel my current plan ending in 162102 as I already have a new number and the number was supposed to switch over which I thought would end the plan by itself, this was what I was told by Virgin mobile.

Resolved! My o2

How do I set up more than one o2 phone within my O2 account?

Resolved! Adding a second phone to My O2

How do I add a second phone to My O2?

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FAQs: My O2