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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! Data in US

Hi, I’m in US and I only want to have my existing data limit to use. I don’t want to pay the £6 a day for unlimited use. How can this be changed for me?

Resolved! O2 Open Discount

I have recently commenced a new contract with O2 and have tried to add O2 Open Discount. Whenever I log in to O2 Open I get the following message:"Sorry, there was a problem".The URL is https://open.o2.co.uk/RegistrationInvalidI have tried customer s...

Resolved! Data usage

I have been trying to access the My O2 app but it says my password is incorrect and when I go to reset my password it then tells me I am entering the wrong code even though I'm not! How can I access My 02, I'm looking to upgrade and would like to see...

Resolved! my o2 bussiness

hi, since i changed my a/c to a business sim only deal i have not been able to get on to either my o2 or my o2 business app, even though i log in it says i have a different email address registered. Anyone found this problem? im getting to the point ...

Repeated texts sent to my device

Hello TL;DR:ISSUE: My Oppo A94 5G mobile keeps re-sending the SAME texts from anyone who texts me ... several times, repeatedly over days... I have poor reception (-119dBm), but the OFCOM checker says my area is best for indoors and out 4G on o2! so ...

Resolved! Travel inclusive zone tariff

Hi can you confirm that my tariff is a travel inclusive tariff for use in Australia?

account

Why can't I check my O2 account on my Mac? I open My O2 and it gives me nowhere to go. The site is exceedingly slow and I keep getting a Beachball of Death on every page.

Resolved! TRAVEL ABROAD

Hi , Can I still use free wifi at hotels etc if I have added the 02travel bolt on for visting South Africa .

Resolved! Leaving O2 - I am already abroad

Hi there, I have moved abroad permanently and no longer require my contract. I am trying to cancel by calling +44(0)3448090202 however the number is not being recognised & I cannot make contact. Please can you advise me how I can proceed. Many thanks...

Resolved! Disney plus

Hi I upgraded my phone last month and got Disney plus free for 6 months I activated it and have been watching shows on Disney plus but my subscription for it has gone

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