My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8635 Views
  • 1 replies
  • 1 kudos

Bill

Hi I can’t have access to my bills!! I need a recent bill sent to me 

Marcys by Level 1: Joiner
  • 357 Views
  • 2 replies
  • 0 kudos

Resolved! Active roaming call

How to activate my roaming services?

Wai1 by Level 1: Joiner
  • 385 Views
  • 1 replies
  • 0 kudos

Resolved! View my bill

I cannot view my bill. System keeps asking me to log into My O2, but keeps going around in circle. Please let me see my bill.

NB11 by Level 1: Joiner
  • 463 Views
  • 1 replies
  • 0 kudos

Resolved! Do I need to update my Sim?

HI there. I have an O2 sim in an iPhone 12 mini. I've had the sim for longer than 4/5 years. I live in the U.A.E. and so I only use my sim a couple of months of the year. I've noticed that my reception whilst in the UK is pretty rubbish, could this b...

Dazza73 by Level 1: Joiner
  • 568 Views
  • 1 replies
  • 0 kudos

Resolved! Track my order

Where can i track my order

Resolved! Cancel Bolt On

Hi, I want to remove/Cancel my Bolt On before I get charged, but am unable to on My O2 App or on the My O2 Website. Can I please have some assistance

TLARS by Level 1: Joiner
  • 607 Views
  • 2 replies
  • 0 kudos

Resolved! Spending cap

I have a £10 spending cap, but have received £30 charges for calls made whilst in Canada. How and why have I been charged over my spending cap.

Gordon673 by Level 1: Joiner
  • 666 Views
  • 2 replies
  • 0 kudos

cannot find "manage my details"

need to change security question urgently but cannot find either "Account" or "Manage my Details" tabs on my)2 home screen

oldspice by Level 1: Joiner
  • 357 Views
  • 1 replies
  • 0 kudos

Resolved! extra charge

i didn't bought i tune from o2, but it charged from my account. how do i can cancel it?

sanjida by Level 1: Joiner
  • 298 Views
  • 1 replies
  • 0 kudos