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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by • Former Staff
  • 10154 Views
  • 1 replies
  • 1 kudos

See vat

Hi there how can I see previous bills and vat 

Ian30 by • Level 1: Joiner
  • 584 Views
  • 3 replies
  • 0 kudos

Resolved! o2 worst for scams?

Been with o2 twice and each time receive lots of scam calls and texts. Never had the problem with Asda, EE or Vodafone. Is it just me or are o2 more vulnerable to scammers?

Order notification Vas,Change

Hi, Can someone please help me understand why i have an order with a £15 value on my account? Brad

BradKCox by • Level 1: Joiner
  • 1217 Views
  • 2 replies
  • 0 kudos

Internet restricted

I have Internet restriction on my phone, how do i do this

Taz44099 by • Level 1: Joiner
  • 347 Views
  • 1 replies
  • 0 kudos

Unable to see additional product

Hi.I have added an additional product in my O2 however it is not visible. If I try to add it again the system tells me that the device is already linked to the account, but I cannot see it. Any suggestions?

Obj by • Level 1: Joiner
  • 1562 Views
  • 10 replies
  • 0 kudos

Order Query

I have received a notification of an out of bundle order that I have not requested. I don't even know what it is?How can I find out?

diffidus by • Level 1: Joiner
  • 361 Views
  • 1 replies
  • 0 kudos

My 02 account

I'm trying to reregrster for my 02, it keeps saying my password and username is wrong

Kitch123 by • Level 1: Joiner
  • 409 Views
  • 2 replies
  • 0 kudos

My 02 account

Can't sign in

Kitch123 by • Level 1: Joiner
  • 305 Views
  • 1 replies
  • 0 kudos

International texts

seems I sent one international text, but have been charged for Eleven, all at the same time. Need this explaining

Karateka by • Level 1: Joiner
  • 338 Views
  • 1 replies
  • 0 kudos

Resolved! Xbox monthly issue

Hi there, I was looking at getting an Xbox through o2 and been looking at the last few days and I like the offer however after going on today it won’t show/let me see the pay monthly option can anyone shed any light on this?

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