My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8815 Views
  • 1 replies
  • 1 kudos

Resolved! Tarif

I’ve topped up £15 I would to use it as the rolling plan tarif 

Mobile data

I've had no mobile data for the last 3 weeks. I was a previous Virgin Media customer transferred to o2.

PB48 by Level 1: Joiner
  • 282 Views
  • 1 replies
  • 0 kudos

Resolved! Fraud

I have someone calling me from O2 offering a discount and asking for a code. Please confirm if this is O2.

Sqiudly by Level 1: Joiner
  • 356 Views
  • 1 replies
  • 0 kudos

charge for call not made

I am being charged for an international call I did not make. the call only lasted 4 secs but nevertheless has resulted in a charge on my account, the no in question is +601112599820. and apparently from my no which is (REMOVED). could you please chec...

johabar by Level 1: Joiner
  • 425 Views
  • 2 replies
  • 0 kudos

Resolved! spen cap

I want to add a higher spend cap

iz123 by Level 1: Joiner
  • 275 Views
  • 1 replies
  • 0 kudos

Sim only deals

O2 customer for 20+ years, sim only.Want to up my data, the deals showing in app as upgrade options and those offered by retentions are terrible.Uswitch website showing great offers with o2 but how can i access them without cancelling my old contract...

Resolved! Volt

Hi ...I have virgin media broadband so I'm a customer I also have an 02 monthly SIM I pay ...I did hove volt and now I don't I changed to SIM only last Sunday and girl in shop said I would still get volt

Eric131 by Level 1: Joiner
  • 346 Views
  • 1 replies
  • 0 kudos