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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

the return of my iphone.

Mt iphone 15 has been returned a chap called James arranged for royal mail to collect the phone last week which they did. I did not order it as I said I could not afford it.

cancel the account

We left England, and would like to cancel the account. Our bank account is deactivated. Please cut us off.

Resolved! Optional extra link not working

The redeem optional extra link within myo2 accountans within the sms essage I received is not working even though I still have 1 day left to redeem it.

Resolved! Refund bolt on

How can I get a refund for a Bolt on which I no longer need

Resolved! SIM not recognised

My SIM has stopped working

Why my account is business on 02

Why is my account showing as 02 business?

Resolved! Letter received

Hi I received a letter today from 02 saying I owe money but yet I can not log into my 02 and have somehow changed contract but yet still with 02

Account Information

I can't get access to all of my accounts

Resolved! Tariff expiry

Can I keep the same tariff I am on already. Apparently my tariff ends on 27/10/23

Resolved! my contact

himy contract should of ended on the 16th of September but I am still being charged could you tell me why please do I need to get another Sim and stop using this one

O2

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