My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8619 Views
  • 1 replies
  • 1 kudos

bill

you sent me an email about bill for xxxxxxxxxxx...can you retry my bank a/c today because the money is now in. [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! Cancel plan

I need to cancel my plani don’t use data for anything I just use my device just with wifiI prefer to pay monthly just my device

Viorica by Level 1: Joiner
  • 311 Views
  • 1 replies
  • 0 kudos

number change

I was informed when I bought the new phone in the o2 store then number would by changed by this morning why has is not happened yet?

Ulraaaaaa by Level 1: Joiner
  • 371 Views
  • 2 replies
  • 0 kudos

Upgrade

Upgrade to z fold 5

Dags by Level 1: Joiner
  • 379 Views
  • 2 replies
  • 0 kudos

Sign into my 02

I can not sign into my 02, after I changed my password 

Resolved! Where has the Wifi calling setting moved to on the My O2 account Webpage

Hi, Hoping someone can help me here please. The subject pretty much says it all, I already have wi-fi calling on my contract sim but can no longer find the option for enabling / disabling on the My O2 account web page. It used to look like this: But ...

o2.PNG Ticking_fox_0-1697727610365.png

Cannot sign in my account

Hello, My name is Ioannis Serdaris. I have an account with o2. I have mistakenly entered the wrong password and after I changed my password in order to sign in, I need to enter a code that you will send me in my mobile phone. However, as I have not p...

Ioannis28 by Level 1: Joiner
  • 456 Views
  • 2 replies
  • 0 kudos

O2 account, balance

Hi i have moved from virgin mobile over the summer, i have my new plan with o2 but i cant acces any details form my plan and can't login to mobile app and im register with o2

ChrissJ by Level 1: Joiner
  • 516 Views
  • 3 replies
  • 0 kudos

Refund

I bought an O2 Sim card online through the website Sim corner and have used its services for one month. I accidentally went on the O2 site to top up that same Sim card, however it didn’t work that way and I paid for a service I did not receive, I am ...

Sofia1 by Level 1: Joiner
  • 320 Views
  • 1 replies
  • 0 kudos

Resolved! Cancel contract

How do I contact someone to cancel my contract? I have a sim from O2 and they said they would cancel the contract, but they haven't yet.