My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8798 Views
  • 1 replies
  • 1 kudos

My o2 login

Trying to log in and I just get “something went wrong. Oops. My o2 isn’t available to you yet . If you’re new to o2, it can take upto 48 hours for your account to be ready. If it’s been longer than 48 hours , get in touch and we will look into for yo...

Doesn’t allow log in

Have had an account for 9 months but when I log into my o2 it states that my account is under 48 hours old

Xav by Level 1: Joiner
  • 284 Views
  • 1 replies
  • 0 kudos

App

Hi it’s been more than 48 hours and it still won’t let me log into my o2 app what do I do

upgrade

Hi i am wanting to upgrade but its not letting me 

Upgrade

I gave my new phone to my daughter and I want to know what is the best way to get another phone, can I get a new one if I pay of my current contract

Ben29 by Level 1: Joiner
  • 385 Views
  • 2 replies
  • 0 kudos

bill

you sent me an email about bill for xxxxxxxxxxx...can you retry my bank a/c today because the money is now in. [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! Cancel plan

I need to cancel my plani don’t use data for anything I just use my device just with wifiI prefer to pay monthly just my device

Viorica by Level 1: Joiner
  • 329 Views
  • 1 replies
  • 0 kudos

number change

I was informed when I bought the new phone in the o2 store then number would by changed by this morning why has is not happened yet?

Ulraaaaaa by Level 1: Joiner
  • 385 Views
  • 2 replies
  • 0 kudos