My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8027 Views
  • 1 replies
  • 1 kudos

Virtual Assistant

How do you contact the virtual assistant? the system seems very opaque

MikePe by Level 1: Joiner
  • 669 Views
  • 4 replies
  • 0 kudos

Resolved! Please cancel disney+

Your instructions on how to cancel do not match my settings. Please cancel in September so I do not pay £7.99

Resolved! Use data from a family member

Hello, There are 3 Phones on my account and one has 200GB data which are not going to be used every month. How can I access or have them transferred to my phone number as I am running out of data this month.I cant use Hot spots as I am abroad and not...

bmb by Level 1: Joiner
  • 509 Views
  • 3 replies
  • 0 kudos

Resolved! travel to USA

I am travelling to USA in October. Will my data be free?

Lamby60 by Level 1: Joiner
  • 282 Views
  • 1 replies
  • 0 kudos

Resolved! my 02

My contracts migrated from virgin. I wish to get them on my existing My 02 so I can see everything. One of My virgin numbers is [Removed] and my 02 number is [Removed]

D_man by Level 1: Joiner
  • 353 Views
  • 2 replies
  • 0 kudos

Resolved! Upgrade

Is there a way we can upgrade today but pay the remaining balance over a few months

Markm7444 by Level 1: Joiner
  • 259 Views
  • 1 replies
  • 0 kudos

Resolved! sim card replacement

please change my sim card because it is not working properly in my phone.

Resolved! Unable to view allowances

HiI have been switched from virgin media to O2 some time ago but are unable to view any of my allowances etc

Cal1970 by Level 1: Joiner
  • 241 Views
  • 1 replies
  • 0 kudos