My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 1525 Views
  • 1 replies
  • 1 kudos

Resolved! My usage

Hi, I am having issues with viewing my usage, on PC, and on the app. I have even tried deleting the app and reinstalling it again. Does anyone have the same issue? ThanksWE

Needa by Level 1: Joiner
  • 151 Views
  • 1 replies
  • 0 kudos

My o2 not working

Just joined the network.....not a great experience so far ....current climate taken into account Ported number from EE but set up my o2 with number that came with SIM card No offer of Disney for 6 months in extras 2 calls to customer services 50 mins...

jizzer by Level 1: Joiner
  • 530 Views
  • 13 replies
  • 0 kudos

Can I combine Carphone bill with existing O2

My tablet is with car phone warehouse and my mobile is with o2 can i combine tarriffs bills etc will o2 honour upgrade [Edit: topic title clarified]

Nodrog by Level 1: Joiner
  • 98 Views
  • 1 replies
  • 0 kudos

My O2 Error Message: It looks like something's gone wrong

I signed up for a new O2 pay monthly contract on Thursday 2nd April 2020. Also, i set up a myO2 account the same day, however, i havent been able to load my account. Everytime i login to myO2, it gives me an error It looks like something's gone wrong...

Resolved! About account

I pay off my o2 account that my friend left me in debt a I want to open up account again for me I lost my SIM card for it accout

Alison2 by Level 1: Joiner
  • 140 Views
  • 1 replies
  • 0 kudos

Apple watch series 5 Cellular

Hi, i am wondering if anyone can help?i have recently just bought an apple watch series 5 with the cellular option. The watch arrived today and as i was setting it up i obviously got the option to set it up with the cellular option, which i oppted to...

zachr98 by Level 1: Joiner
  • 136 Views
  • 3 replies
  • 0 kudos

Resolved! Sim Card

Hi All. Apologies as this will most likely have been asked various times. I currently have IPhone 8 and looking to upgrade to IPhone 11 however when I go through the steps before ordering, it asks if I want a new Sim card. I dont want to change my nu...

G12LLK by Level 1: Joiner
  • 170 Views
  • 2 replies
  • 0 kudos

Unknown Numbers

Is anyone getting an EXTREME amount of spam calls from foreign countries? I keep blocking these calls, gone into my settings to stop unknown numbers calling but they keep on calling me back on different numbers! I want to change my number but there i...

Buy bolts ons

I have upgraded my monthly tariff which applies next month but now I can’t buy bolts ons because it shows me the upgrade of my next tariff & no option to buy bolts ons. I tried calling O2 but the customer service hangs up, how or what to do please?

Human by Level 1: Joiner
  • 96 Views
  • 2 replies
  • 0 kudos

Resolved! O2 Refresh

I give up o2 Refresh because I did not have time to look around and I trusted the Network in which I am, that they have a good offer for me. I was wrong, you lied to me. I will not overpay £ 500 because you will stay for another 2 years. Where should...

Adrian3 by Level 1: Joiner
  • 106 Views
  • 1 replies
  • 0 kudos