My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 9842 Views
  • 1 replies
  • 1 kudos

Refund

I just received the following text:is this a scam? Just to let you know we would like to send you a refund of £30.17. Please log in or register with My O2 http://www.o2.co.uk/myo2 and provide your bank account details or contact Customer Service on 0...

Kelly36 by Level 1: Joiner
  • 591 Views
  • 1 replies
  • 0 kudos

Resolved! Cancel contract

How can I cancel my contract 

Rumper by Level 1: Joiner
  • 640 Views
  • 1 replies
  • 0 kudos

Abroad

My phone isn’t working abroad since changing over from virgin media, how can I rectify this?

Kim_7 by Level 1: Joiner
  • 430 Views
  • 2 replies
  • 0 kudos

Resolved! Paying my final bill

I just received my final bill and i want to pay it now but there is no link attched so please help me to pay itThank You

Resolved! Payment

Having attempted unsuccessfully three times to make my usual monthly payment of £29.32 for my mobile phone I contacted my card provider who confirmed that my credit card is active and working. They further advised that O2 failed or were unable to act...

JDM by Level 1: Joiner
  • 778 Views
  • 3 replies
  • 0 kudos

Resolved! International calls

Hi I’m off to New Zealand in December for 3 weeks and need to be able to use my phone. What deals do you have for 3 weeks use like a bolt on

Lee36 by Level 1: Joiner
  • 494 Views
  • 1 replies
  • 0 kudos

Resolved! Pack number

Hi , I would like get New contract in o2 because its cheaper then doing upgrade , currently I have contract with you monthly so its possible get New one in o2 but keep the older number ?

Account

I cannot log into my account after a transfer of ownership. Just moved my old number to my new account, now the number is back into my sisters account and that account is meant to be closed.

Bfnsjsjs by Level 1: Joiner
  • 345 Views
  • 1 replies
  • 0 kudos

Resolved! Name change

Hi, I've rang the customer services twice already trying to get help in changing my surname in order to upgrade my contract. I was firstly told I would get sent a link that I never received, the second time I was told I would be able to change it mys...

TK87 by Level 1: Joiner
  • 467 Views
  • 1 replies
  • 0 kudos