My O2
Get help and support from the community related to My O2.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 1 replies
  • 1 kudos

unauthorised billing

Lokking at my current bill, I have been charged for call that I did not make on 6/3/20

mike71 by Level 1: Joiner
  • 2 replies
  • 0 kudos

MyO2 error

HiJust moved from Vodafone to O2, myO2 was working but after my number ported over from Vodafone I just get an error in the app and web site and cannot see my usage. The bill shows up correctly and it knows about the ported number as if I try and re-...

500 Error after signing into My 02 - cannot do anything

Hi there, I am unable to do anything on My 02 account. I can sign in and see my name as per signed in customer.Then the iformation on the screen says: "something gone wrong" and I get 500 Error message.I have just joined O2 on Pay Monthly Sim only of...

Nex by Level 1: Joiner
  • 11 replies
  • 0 kudos

Resolved! Undo bolt on remove

Hi,I added a bolt on today and the status says "Removed by you". But I didn't remove it. I don't even know how to. My cousin added a bolt on today as well and the status is "Active". How do I undo the removal if that is possible? Please help. Thanks.


I have a phone contract and want to add an iPad. I work for Babcock can.i add the discount as I didn't add to the phone?.

Swimmo by Level 1: Joiner
  • 3 replies
  • 0 kudos

My O2 account.

Hi. Ive just taken out a new contract with O2. Never been with O2 before so im not sure if something takes a while to upload.I can sign into my account but thats it. Its saying that there is a problem but this has gone on for days now. It wont show m...

Steve1907 by Level 1: Joiner
  • 1 replies
  • 0 kudos

My deposit

I’m still expecting my depositIt was showing negative in my o2 account but it’s not longer there anymore and I haven’t received my deposit yetWho has this same issue

Yettie by Level 1: Joiner
  • 7 replies
  • 0 kudos

Resolved! Leaving O2

How to terminate my mobile broadband monthly contract? I cannot use my sim card to call 202 and can't find anything on my O2. The Chat is not working too

Vito by Level 1: Joiner
  • 8 replies
  • 0 kudos

Data allowance

I can’t seem to see how much data I have remaining everyday since 31st March it just says something went wrong try again later. So now if I use all my data I’ll have to pay more instead of being able to manage it my end

Shaz123 by Level 1: Joiner
  • 5 replies
  • 0 kudos