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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by • Former Staff
  • 8519 Views
  • 1 replies
  • 1 kudos

Ecode vouchers

I chose to spend £10 of my rewards on an Ecode voucher for Argos but havent received this. Is this a scam?

Day1 by • Level 1: Joiner
  • 415 Views
  • 1 replies
  • 0 kudos

Monthly data amount and inadequate SIM

I have recently switched to O2. I have purchased 10 GB monthly data but my account on your web site tells me that I am only getting 5 GB.I have transferred my previous number from Three and I have received a notification that my phone number now cann...

Rob29 by • Level 1: Joiner
  • 515 Views
  • 3 replies
  • 0 kudos

Resolved! My latest bill

Hi,I've noticed that my bill is very high this month and it looks like it's due to one telephone number- 08716 640300. I am not sure who this is and how I can avoid this happening again? Please let me know if you can help at all? Also, do I need to m...

Resolved! Cancel plan

I'd like to cancel my sim

Login to my o2

It won’t let me sign into my O2 when I reset my password and then put my phone number in it says my contact number is already associated with another account? Is this due to the change over of direct debits?

Jay33 by • Level 1: Joiner
  • 709 Views
  • 2 replies
  • 0 kudos

App

My O2 app isn't working 

MarcinP by • Level 1: Joiner
  • 561 Views
  • 3 replies
  • 0 kudos

Resolved! Ending contract to move abroad

Hi, I’m emigrating but still have £400 left of my contract to pay off. I won’t be able to use my o2 sim in Australia. I have too much left on my contact to afford paying it off: is there any way around this? Is it possible to pay off the rest of my c...

nmcel018 by • Level 1: Joiner
  • 733 Views
  • 2 replies
  • 0 kudos

Cant login in

Saying im a new customer and cant login in

Jamiebcfc by • Level 1: Joiner
  • 323 Views
  • 1 replies
  • 0 kudos

Bill

I can't access my O2 and I need to pay my bill

Darrenmcf by • Level 1: Joiner
  • 531 Views
  • 4 replies
  • 0 kudos

order

where is my order

simon567 by • Level 1: Joiner
  • 249 Views
  • 1 replies
  • 0 kudos
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