My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 7895 Views
  • 1 replies
  • 1 kudos

I can’t login to my account on the app

I updated my phone from the IPhone 13 to the IPhone 15 Pro and I missed the access to the app and I can’t see about my products.

Beatriz by Level 1: Joiner
  • 266 Views
  • 1 replies
  • 0 kudos

bill

My phone is blocked. I paid my phone bill for December.

BOLT ON

I added a bolt on to my bill while I was out the country because my data wouldn’t work while I was away and once I added the bolt on it still didn’t work, can I have it removed so it won’t come out my bank with my bill please it’s going to leave me i...

CR4 by Level 1: Joiner
  • 254 Views
  • 1 replies
  • 0 kudos

Change bank account to pay bill

Hi, I am trying to change the bank account that my bill comes out of. How can I do this?

Silvia by Level 1: Joiner
  • 429 Views
  • 3 replies
  • 0 kudos

Advent Calendar Campaign Discount Code

Hi O2 Community, I clicked on one of the campaign images within MyO2 app, which opened a browser and brought me to the Advent Calendar campaign webpage. There were a couple of discount codes for £50 discount off buying refurbished Samsung A13 or A14....

My bill?

Why is my bill much higher than normal?

Steve3151 by Level 1: Joiner
  • 456 Views
  • 2 replies
  • 0 kudos

O2 app

Can't seem to sign in to the O2 app to view my billa it's been like this for over a wk now went on to chat been told to uninstall the app and then reinstall it which I did now it was ot lettinge sign in but if I go in the official O2 website it logs ...

Sw25 by Level 1: Joiner
  • 499 Views
  • 4 replies
  • 0 kudos