My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 10879 Views
  • 1 replies
  • 1 kudos

Resolved! How to claim Mastercard reward

I have just got a new tariff purely to get the Mastercard reward . The link is not working so what can I do now

Jan66 by Level 1: Joiner
  • 7159 Views
  • 22 replies
  • 0 kudos

Resolved! Account

What is the sync 4 on my wccount

Resolved! PAC code

I need a pac code 

EB3 by Level 1: Joiner
  • 308 Views
  • 1 replies
  • 0 kudos

Resolved! Jpeg formet

Does anyone know how I can get my Samsung galaxy A23 5G to take photos in JPEG formet

CM6 by Level 1: Joiner
  • 397 Views
  • 1 replies
  • 0 kudos

Resolved! Using my phone in USA

I have added the Bolt On for Zone 1 and 2 (it states its £6 per day of usage) - how can I activate this? I fly to New York tomorrow

Faye199 by Level 1: Joiner
  • 801 Views
  • 5 replies
  • 0 kudos

Resolved! T and c

How do I approve my terms and conditions got a text saying I haven’t done it

Karen53 by Level 1: Joiner
  • 501 Views
  • 1 replies
  • 0 kudos

Resolved! Message

Hi, I have received a message to my phone number saying "Your O2 Mobile SIM Contract will be disabled, due to failure to accept our Terms of Use. Log on to MyO2:" and proceed to give me a link. I was just wondering if this was real and not a scam. I ...

W-M by Level 1: Joiner
  • 7393 Views
  • 1 replies
  • 0 kudos

Resolved! Monthly bill

Hey I am unable to view my bill online or on the app

Urooj by Level 1: Joiner
  • 363 Views
  • 1 replies
  • 0 kudos

Resolved! Sim swap

I’ve done a sim swap but it’s replaced the wrong number 

An6 by Level 1: Joiner
  • 370 Views
  • 1 replies
  • 0 kudos