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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Missing parcel

Hi. I ordered an apple watch yesterday, and have had a notification to say DHL were unable to deliver my parcel as noone was in. I have been left with no slip to say they attempted delivery, I also have ring door bell and there is no evidence of anyo...

Changing direct debit date

Hi, I would like to change my direct debit date. Can someone help please?

I have received two emails today from O2 regarding an or NC80720353

I have received two emails purporting to be from O2 this morning. They quote Ref: NC80720353 telling me I have requested changes. I have not requested any changes and cannot understand what these emails mean. Please explain to me. Are they Spam?

issues logging in to MYO2 account

Cannot log in to MY O2

Logging in

Any way i can access my o2 if i have no access to my sim card? they keep requesting my a code to my phone number and im wondering if i can change that to my email

Cancel disney

I want to cancel Disney

Order history

1

Locked out of account

I put my log in details correctly and get told I’m being sent a code. Code doesn’t arrive so I click the “send again” link. No codes arrive within a REASONABLE time of waiting (I’m not sitting and waiting for a code for 30 mins as I’ve not lost my mi...

zmianą danych osobowych na profilu O2

I would like to replace my partner's data with my own in my O2 profile. because from now on I will be using this account and paying my phone bills, I want to change all the data to my own. I have a problem with changing the profile name to my address...

Unable to contact o2, charged for months for inaccessible/unknown service after virgin merge

Hi there. I know this is the community board but I assume a member of o2 staff must see it eventually, or someone can give some advice.I've been having issues for a while, any time I try to call o2 it says it'll put me through to a person then goes s...

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