accounts and email

[tmarsh]

I have 2 phones on contract set up in myo2 web.  I added 2 payg phones under a different email address but they show up in the original address.  How come?

[tmarsh]

Hopefully. It appears I have registered it under a different email, I have checked all my logins. Maybe someone can check the number and see what email it is linked to?

[Martin-O2]

Thanks for the mention @Cleoriff. 

I'm sure we can get this one sorted for you @tmarsh. I'll drop you a message so I can grab a few details. 

[tmarsh]

Thanks.

[tmarsh]

Well Martin-O2, I have been waiting for some time now but no one has done anything about my issue.

[tmarsh]

So, into February and the tumbleweed continuing to drift.....

[tmarsh]

Is any one at O2 able to help on this?

[MI5]

Have you messaged @Martin-O2 ?

[Cleoriff]

@tmarsh 

Sadly the whole forum is now experiencing problems with emails and notifications and has been for over a week now. I will tag @Martin-O2  again for you (via the report box as mentions aren't working either)

[MI5]

Private messages are working though so best to message him directly.

[tmarsh · Accepted solution]

Thanks for all who have helped on this.  Finally sorted, I managed to figure out what email address I used originally so can now log in OK.  I haven't tried to bring the no across yet, might just leave well alone and have a separate login!