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Wrong email address

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adaisa
Level 1: Joiner
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on ‎10-01-2023 16:22 - last edited on ‎10-01-2023 16:47 by

on ‎10-01-2023 16:22 - last edited on ‎10-01-2023 16:47 by

Hello. i recentley changed my email address on my 02 account. yet today i bought new phone at 02

and new contract went to my old email address which i am cancelling in a weeks time. my old email was **Personal info** and my new one is **Personal info**.

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Enlli
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‎10-01-2023 16:27 - edited ‎10-01-2023 16:28

‎10-01-2023 16:27 - edited ‎10-01-2023 16:28

Not a good idea to put up your email addresses on an open public forum. You might want to edit them out

If you can't do that I've flagged your post for a moderator 

 

Best to contact sales 

you can call them on 0800 081 0255

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

 

Or Message them on
Facebook (https://o2uk.co/O2CFB) 
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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Enlli
Level 66: Unequalled
  • 7145 Posts
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Registered:

‎10-01-2023 16:27 - edited ‎10-01-2023 16:28

‎10-01-2023 16:27 - edited ‎10-01-2023 16:28

Not a good idea to put up your email addresses on an open public forum. You might want to edit them out

If you can't do that I've flagged your post for a moderator 

 

Best to contact sales 

you can call them on 0800 081 0255

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

 

Or Message them on
Facebook (https://o2uk.co/O2CFB) 
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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gmarkj
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on ‎10-01-2023 16:29

on ‎10-01-2023 16:29

The best thing to do is speak to customer services @adaisa 

Either call 202 or message on social media:

Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG)

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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