08-11-2024 08:28
Hi I was contacted by custome upgrades department and was set up for a new phone and was told that I would receive a contract by email to sign and accept but have not received the contract can you help
08-11-2024 08:57
Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks
08-11-2024 09:56
08-11-2024 09:56
It actually sounds like you may have been scammed as o2 dont cold call people to upgrade devices.. So I would check your credit report and account to see if you can get in, as it wouldn't surprise me if the scammers have access to your account
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08-11-2024 10:12