on 05-11-2020 20:52
on 05-11-2020 20:56
It says processing until it's dispatched when it wil change to complete.
You'll get a dispatch email with tracking details when it leaves O2 http://www.o2.co.uk/help/phones-and-devices/how-to-track-your-order#qs
on 05-11-2020 20:58
on 05-11-2020 21:01
on 05-11-2020 21:01
No, it means you'll get an email with tracking details when it leaves O2.
Until you get the email, it's not left O2.