Turn off auto renewal for extras

[Rmify]

I’m wondering how to turn off auto renewal for extras for Disney+ and I can’t see it anywhere in my 02

[Cleoriff]

@Rmify 

Do it via the Disney site

https://help.disneyplus.com/csp?id=csp_article_content&sys_kb_id=30faa254db0d40d03c0cf158bf9619bc 

[Rmify]

When I try that it tells me to do it via My 02

[Rmify]

When I try that it tells me to do it via my 02

[Cleoriff · Accepted solution]

It should be in My O2 under Manage my Extras @Rmify 

You should be able to turn off auto renew.

If you can't, then you have to contact O2. All numbers in this guide Guide: Coronavirus Community Help and Support 

[Rmify]

Yeah I’ll contact 02 thank you

[Cleoriff]

No problem @Rmify 

[Hendrix]

So what is the exact link if there is one?

O2 support are awful.

[MI5]

@Hendrix 

Go to your extras in your MyO2 http://www.o2.co.uk/myo2
Click on the + sign beneath your extra and then click manage.
Turn off the auto renew switch.