cancel
Showing results for 
Search instead for 
Did you mean: 

Trying to link a Virgin Media account, but email associated to that is inactive

RichieC
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi there - I am trying to link my Virgin Media account to my VMO2, but the email address associated to VM is old (20 years) and inactive. The link accounts process relies on that email being active and so I am completely stuck.
Any suggestions?
Thanks, 

Richard C

Message 1 of 3
146 Views
2 REPLIES 2

MI5
Level 94: Supreme
  • 153737 Posts
  • 656 Topics
  • 29320 Solutions
Registered:

@RichieC 

Try sending a message to @Dave-O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
144 Views

Dave-O2
Community Manager
Community Manager
  • 1480 Posts
  • 97 Topics
  • 112 Solutions
Registered:

Thanks @MI5 

 

@RichieC Can you please drop me some more details including your mobile number & email address?

Message 3 of 3
129 Views