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mollie02
Level 1: Joiner
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I tried to re new my data vial roll on plan but instead it has put the £10 in the credit part but I need to for a data 

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jonsie
Level 94: Supreme
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We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 4445

 

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MI5
Level 94: Supreme
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@mollie02 

Rolling plans are renewed automatically on your anniversary date and payment is taken from the card registered to your account. Your data will only refresh then.

Any manual top up will just be added as credit which you can use for data at the plans standard rates.

Standard rates for your tariff are available in your MyO2.

Pay As You Go: Introducing "Rolling Plans" 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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