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Text re. satisfaction with quality of network. Is it genuinely from o2? From number 202777

Paula-P
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‎26-11-2020 11:03 - edited ‎26-11-2020 11:04

‎26-11-2020 11:03 - edited ‎26-11-2020 11:04

Just had a text asking me how satisfied I am with the quality of the network in the locations when I use it most. Asking for a response 0 to 10.  
is this a genuine text?

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MI5
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on ‎26-11-2020 11:09

on ‎26-11-2020 11:09

@Paula-P 

I have had them in the past from O2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎26-11-2020 13:21

on ‎26-11-2020 13:21

Yes they are genuine, mine last week came from short code 24141 @Paula-P 

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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