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Paula14 · ‎24-10-2024

Today I’ve received my replacement phone. Sadly I’ve left my sim in my old phone.

so I now need a new sim. I can’t log into o2 because it’s sending me a txt message which I do not have access to.

MI5 · ‎24-10-2024

Report it lost and O2 will send a new one Guide: Lost or Stolen O2 Device? - How to Report it

Or go in store with photo ID.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎24-10-2024

@Paula14

Report it lost and O2 will send a new one Guide: Lost or Stolen O2 Device? - How to Report it

Or go in store with photo ID.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Sim card

Owing money

Lost sim

New e sim

i wanna close my account

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