Solved: Sim card

Billybolton98_ · ‎18-11-2021

Hi I need to order a new SIM card for my phone contract. I got a new phone couple weeks ago with my insurance but they never sent a SIM card. Can you send out a SIM card on the phone number ending 638.

Thankyou Billy

jonsie · ‎18-11-2021

Hi

This looks like something you’d need to call O2’s customer service team about – give them a call on 202 or 0344 809 0202 (or specific Payment management number -0800 902 0217 )

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

View solution in original post

jonsie · ‎18-11-2021

Hi

This looks like something you’d need to call O2’s customer service team about – give them a call on 202 or 0344 809 0202 (or specific Payment management number -0800 902 0217 )

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎18-11-2021

@Billybolton98_

You can take some ID into your local O2 store if that's quicker for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Sim card

broken phone

Cancel my O2

Not received my device

Phone upgrade

My contract **********