04-09-2024 21:17 - last edited on 04-09-2024 22:52 by Mike_T
I am unable to login to myo2 on my android mobile phone. I keep requesting the security sms but not receiving them. I can send and receive all other SMS. My number is ***********. This has happened since I put my sim into a different device as my old one is broken. Please help
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05-09-2024 06:43
Odd. Guide: Text Message Tips (not sent or received) may give you a hint, but it sounds like the messages app on the replacement phone either needs to be updated, or the handset has unintentionally been set to block messages from "O2 UK" in your message app, or in your contacts - check your spam settings and your blocked or spam messages.
Those codes for me come from:
Good luck, @Tedtheted.
05-09-2024 08:39
05-09-2024 08:39
A new sim may help.
Pop instore with photo ID and ask a member of staff to swap your old sim for a new one.
Hope this helps.
Veritas Numquam Perit