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Billing

KatePowell
Level 1: Joiner
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on ‎04-09-2024 09:16 - last edited on ‎04-09-2024 17:46 by Moderator

on ‎04-09-2024 09:16 - last edited on ‎04-09-2024 17:46 by Moderator

I want to inform you that I received an email yesterday regarding an outstanding payment as a final bill, which pertains to the airtime bill of £7.90. The email cited the account number as *********. I regret to inform you that I have been unable to locate this information in my O2 account. I would appreciate any assistance you could offer in resolving this matter.

Thank you for your attention to this issue.

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MI5
Level 94: Supreme
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on ‎05-09-2024 08:15

on ‎05-09-2024 08:15

@KatePowell 

This is not O2.

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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