Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

My O2

Reply
Level 1: Joiner
Posts: 2
Registered: ‎03-08-2020
Accepted Solution

Scam texts going about again

Had a text to say unable to take my bill payment and to update my payment details, luckily i decided to log into my account to check what the problem was. The text wanted all personal details plus bank details security question details and everything else you dont tell anyone glad i ignored it and went to 02 site instead of just filling in the very o2 looking form on text link
Posts: 95,741
Topics: 756
Registered: ‎14-01-2013

Re: Scam texts going about again

[ Edited ]

Hi @Caz1958 

I've answered on your other thread here https://community.o2.co.uk/t5/O2-Priority/Is-this-a-scam/m-p/1377949#M3982 

It's a well known scam.

Block the number and do not follow any links.

Forward the scam text to 7726 - It's free.

Other ways to report here including Action Fraud website

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

 

Edited to add link to previous post

 

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker
Level 1: Joiner
Posts: 7
Registered: ‎09-01-2020

Re: Scam texts going about again

I've had the same tonight. telling me that 02 couldn't take my payment, but showing on my app that my text's calls and data are OK. These SCAMMERS need to do 1 trying to con people out of our money. They want to go and work for a living and earn there money by doing some hard graft.
Posts: 95,741
Topics: 756
Registered: ‎14-01-2013

Re: Scam texts going about again

[ Edited ]

Totally agree @Kevin54 

There have been many people posting on the forum today about this scam. As I said, they seemed to disappear at the height of coronavirus and now they are starting all over again.

 

Edited for spelling.

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker
Level 1: Joiner
Posts: 7
Registered: ‎09-01-2020

Re: Scam texts going about again

It's about time all of these so called big mobile operators got these scams sorted. And I do not wish to give feedback while I'm replying to a fellow 02 customer.