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SIM card

Bev4
Level 1: Joiner
  • 1 Posts
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on ‎07-02-2024 08:51

on ‎07-02-2024 08:51

I have found it difficult to get in touch, but I would just like to ask why I have never had a SIM card for this phone. I have had to use a sim from another network ever since the phone arrived, as you can see I haven't used any of your services as I didn't have a sim. Are you able to help me with this today please.

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MI5
Level 94: Supreme
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on ‎07-02-2024 09:09

on ‎07-02-2024 09:09

@Bev4 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this or pop in store with photo ID.
Thanks

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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