Rip Off

[Comm1]

I just changed from £10 bundle to £5 tariff. Topped up £10 as I thought that would pay for two months. And cannot top up £5 online. Instead you took the

credit for £10 bundle then ended it. Now I have no credit for either !!! 

[jonsie]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 4445