on 31-01-2021 16:24
Solved! Go to Solution.
on 31-01-2021 16:27
You'll need to return both and reorder both.
Crazy, but true!
What do I do if I purchased an iPhone and an Apple Watch from O2, both are within the 28-day return period, and I’ve changed my mind?
If you‘ve bought an iPhone and Apple Watch on O2 within the last 28 days, then your Apple Watch and your iPhone accounts will be linked.
If you bought your iPhone from a third party and you want to return it, make sure you return the iPhone before returning your Apple Watch to O2.
If you‘ve bought an iPhone and Apple Watch (both within the 28-day returns period) from an O2 Store, please return both devices together.
When returning an iPhone and Apple Watch (both within the 28-day returns period) from o2.co.uk or O2 over the phone, make sure you return both devices in the same package. When arranging the return, we’ll send you packaging big enough for both.
https://www.o2.co.uk/help/device-and-sim-support/our-change-of-mind-policy
on 31-01-2021 16:27
You'll need to return both and reorder both.
Crazy, but true!
What do I do if I purchased an iPhone and an Apple Watch from O2, both are within the 28-day return period, and I’ve changed my mind?
If you‘ve bought an iPhone and Apple Watch on O2 within the last 28 days, then your Apple Watch and your iPhone accounts will be linked.
If you bought your iPhone from a third party and you want to return it, make sure you return the iPhone before returning your Apple Watch to O2.
If you‘ve bought an iPhone and Apple Watch (both within the 28-day returns period) from an O2 Store, please return both devices together.
When returning an iPhone and Apple Watch (both within the 28-day returns period) from o2.co.uk or O2 over the phone, make sure you return both devices in the same package. When arranging the return, we’ll send you packaging big enough for both.
https://www.o2.co.uk/help/device-and-sim-support/our-change-of-mind-policy